We strive to provide the best service for our customers. We want you to be thrilled with your vehicle and the services we offer. Take a look at what some of our customers have to say about us:
I just purchased my new 2010 F150 from Mr. Ross Porter. Mr Porter is an awesome person to work with. He gave me an excellent deal, and was very "honest" from start to finish. I have heard people talk very good about Bartow Ford, but now I know why: "It's the 'people' that make it special, like 'Mr.Porter'".
- Jill Hall
Wauchula, Florida
On October 4, 2011 my 2006 F-250 began to have a starting problem and I took my truck to the Bennington, VT Ford dealer. After five days my new fuel valve was in place and the truck was running fine. My extended warranty had expired just 45 days prior. I contacted my salesman, Steve Hendrix and with his help and some extra efforts by Wayne Stevens I was notified today that I would receive a $600 refund off the total cost of the repair bill. I believe the extra steps that Wayne Stevens took on my behalf helped greatly.
Bartow Ford is truly a customer service dealership.
- Ralph PutnumLakeland, Florida
Dear Mr. Robles,
Marty Wilson was valuable in my search for a truck. The main reason I sought Marty is the fact that I've known him to be someone who has a strict value system. He is also talented. He played his guitar and sang at one of my children's weddings (many years ago).
Click here to see Full Testimonial. -
Ruthie Peacock
I just wanted to let you know how great the Quick Lane service advisors are. I have been there 3 times in the last 2 months. Mario and Robert have been very professional, courteous, and friendly. They both have taken care of my service needs very quickly. And the prices are extremely competitive.
Click here to see Full Testimonial
- Chris Dickman
Dear Mister Robles,
I recently purchased a 2010 F-150 from your company there at Bartow Ford, my second in 4 years. I would like to tell you sir that I have nothing but good things to say about the staff there. I was treated as a valued customer, which in today's market is a rare thing.
Click here to see Full Testimonial -Greg Bates
It has always been a pleasure doing business with Bartow Ford. I am a repeat customer and will continue to be one, passing along my message to all friends and family.
Most recently on Monday, July 27th, I began my search for a 2 specific colors either Platinum White or Tuxedo Black, on a new 2010 Fusion, wanting to use the "Cash for Clunkers" offer along with my employee "A" plan.
I went to Gator Ford, Brandon Ford, and Jarett Ford in Plant City. At all three locations I only received lip service and no real sincere effort to help me in my search. They also only had limited amount of Fusions to choose from. Brandon Ford ordered one for me, but that would have taken better than 4 weeks.
My wife became concerned that the government might suspend the program and we could loose the "Cash for Clunkers" deal. She then advissed me that Bartow Ford's website was showing several Fusions on hand and even one that was the Platinum white we were looking for.
Click here to read Full Testimonial - Michael Paiz
Elliot Pincus,
I wish to thank you for making my experience in purchasing my first new truck a very satisfying and appreciated event in my life. I'll never forget the way I was greeted. It took all of the newness and questions in my mind away! I felt like I was talking to a friend that I hadn't seen in a long time; instead of a salesman who didn't give a darn about anything but making a sale!
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- Lindsey
Dear Mr Robles,
My vehicle has recently been in the body shop for repair and Joni Alderman was the service technician who assisted me.
Ms. Alderman was very helpful in my distraught time of need. She showed extensive knowledge in her profession. Ms. Alderman explained the process from odering parts, contracting me for an appointment and had a rental vehicle ready for pick up when I dropped off my car for repairs.
Click here to read Full Testimonial
- Sherrie Holder
"What sort of day was this to be? The expert was polite, kind, considerate. An automobile humanitarian. I visualized a three day layover and over one thousand doallars. Helpless. Whatever they said was the verdict. My fate again in the hands of others."
Click here to read Full Story
- George F. Crikelair
Dear Mr. Maskolunas,
I just thought I should write to let you know that I appreciate the level of service provided by your Body Shop associates Ed Tyree and Joni Alderman.While I typically try to avoid the collision center, I would say that you staff kept me informed of the entire process associated with the assessment of my vehicle,repairs and addressed every concerned presented. If I am ever in an unfortunate situation again, I would not hesitate to come visit your facility again.
Sincerely,
Greg Tibbs
I would like to pull out one particular salesperson on staff at Bartow Ford and recognize him for his complete handling and customer care through this service issue. His name is Lee Tyler. He truly handles "service after the sale" the best I've ever seen of any salesperson of any car I have ever bought. My local dealership, Sunrise Ford could learn a whole lot from Bartow Ford's sales AND service dept.!!! Sunrise Ford SCARES me and I doubt I'll ever do business there.
Thank you Lee Tyler!
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Paula Via
I have bought a lot of cars over the years, but the experience we had buying my wife’s new Ford Edge was second to none.
We were especially pleased that 1) you went out and found the exact model she wanted (after you had sold the model we saw online), 2) the “negotiations” over the phone and internet were fast, and without the usual ‘hassles’ that one gets when going to a dealer, and finally 3) you guys kept the store open on Christmas Eve just for us, and we were in/out, including dropping off our trade-ins, in less than 30 minutes. Your partner that covered for you represented you and the store very very well.
We will definitely refer to you guys, and also when we’re next in the market for another Ford, you’ll get our first call. Keep up the great customer services; that’s what is going to succeed in this economy.
I’m a tough guy to please and don’t write compliments like this too often, but in this case, it’s easy, so feel free to pass this along to whomever your manager is…he/she should know.
-George H. Mazzarantani, Esquire
My family and I have done business with Bartow Ford for many years. Bartow Ford is an outstanding dealership. We currently reside over 400 miles away from this dealership and still go the extra mile to do business with them. We will not buy a Ford product from any other Ford dealership.
-B&L Beneway Inc.
Mr. Robles
I am an 11th grade student at Haines City High School. I just wanted to stop by and say thank you very much for giving a wonderful opportunity to students by conducting annually the Drive for Excellence project. Because of you and the motivation of getting a chance to win a new car, I have improved my grades tremendously compared to the previous years. I have turned into a better student. Thank you for celebrating student's achievements. Thank you for helping me to make better opportunities for growth and success.
Your commitment to the education of communities' children is truly extraordinary. I too have participated in this year's Drive for Excellence drawing. Even if I don't win I just want to thank you because I have truly changed my inner self to be a better person.
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Zeel
My wife, Debbie, and I are extremely pleased, not only with our Ford Focus, but also with the outstanding sales, service and hospitality we received from all the staff that helped make this transaction very smooth, fast and trouble-free. This is our second purchase from Bartow Ford and it never occurred to us to shop any where else.
Mike Herndon and David Willoughby are both super to work with. We appreciated their regular follow up with us over the months and they certainly helped keep Bartow Ford 'top of mind' when we decided to buy another car. We were so impressed with the service areas of the new facility that we've decided to have all our service work for both our cars done there from now on.
-Bob and Debbie Renka
I just want to say thank you for your support of the Polk County Youth Fair and our community in general. I just came from the Youth Fair, and Bartow Ford purchased hogs that were being auctioned but not receiving bids. The students and parents put a lot of time and effort into raising theses hogs and other animals and your support of this organizations is to be commended. My niece Elise McGuire #225 is thankful for your stepping up and purchasing her hog, and I am thankful as well. My next auto purchase will be from Bartow Ford. Seems only right I should return the favor. Thanks again.
-Anne Hough
"All I can say is WOW! I think Ford has really done it this time! The truck [2011 F-350] is amazing! It is already getting 16-18mpg Hwy empty, pulling my 30’ 2 slide camper @ 75mph I was getting 10-11mpg. The Sync works outstanding with the I-phone, voice control Navigation works like a champ, rear view camera makes trailer connections a breeze and of course the AC in the seats. Sure I’m leaving something out. Thanks for everything, Steve [Hendrix]! I will recommend you every chance I get. Well worth the wait and completely satisfied.
- Jason, Merritt Island
"I'd like to thank you and the crew who worked on my 2010 Ford F-150. The quality and workmanship is flawless. It is easy to see that you have a lot of pride in what you do. I appreciate your thoroughness and communication throughout my claim and returning my vehichle in what I feel is better condition then when I had first bought it new. Bartow Ford has never disappointed me and I will be sure to recommend your services to anyone in need of them."
- Collin, Bartow
"I have been a long time customer and will continue to make that extra drive to get my truck taken care of by Bartow Ford!"
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Tammy, Winter Haven
"Great Ford Dealership and Ford Motor Co are Honorable business people. They bit the bullet in tough times and paid their own bills."
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David, Lakeland
"I have purchased numerous vehicles from Bartow Ford and have been impressed with the friendly atmosphere at Bartow Ford. The salesmen, service department, parts department and the entire staff are to be congratulated on their courtesty and non-high pressure tatics. Bartow Ford will always be my first stop on purchasing a new vehicle."
- Archie, Fort Meade
" I buy my trucks from Bartow Ford and Bill Turner, a great no nonsense bottom line guy. I receive my vehicles delivered to my door far more detailed than most other dealer's showroom cars. I will not buy another truck from anyone else. Thank you all at Bartow Ford."
- Clint, St. Cloud
"I've purchased several vehicles from Bartow Ford and when looking I always go to Bartow Ford first. I like the way Bartow Ford treats it's customers."
- Robert, Winter Haven
" I have purchased 6 new vehicles from Bartow Ford since 1989."
- Robert, Lakeland
" I've bought multiple vehicles from Bartow Ford and always very pleased with the service I have received."
- Wayne, Tampa
"We bought our truck in October 2009 and are loving it. We will be back for fancy tires and perhaps a fifth wheel hitch."
- Mary & Carl, Zephyrhills
"I have been doing buisness with Bartow Ford for approx 40 years, and have bought new and used cars. I feel they have bent over backwards to solve any problems that occurred as they naturally will. But to me the important part is they took care of it with smiles and kindness. I watched them treat reliable employees with support. This is very good for the customer, because happy employees are much more apt to treat customers the same way. I have never traded often, but when I do I go there because I know most of the old guys and they have been there for many years. I think they were pioneers in little things like sending out birthday cards which is a seemingly dead experience, but it lets you know they want you back."
- William, Bowling Green
"I absolutely love my 07 certified pre owned Ford Edge. I have never owned a better more comfortable car. My first car was a 1957 Ford Fairlane four door hardtop. How amazing that now I own another Ford 50 years later! I came back to Ford due to the reputation and quality, and.....I was impressed that Ford did not borrow any money from Uncle Sam. Your recent sales and profit figures prove that if you build a better car, people will buy it. Take that General Motors! "
- Gary, Plant City
"I bought a 2010 Red Escape in September and I love, love, love it!!"
- Wanda, Mulberry
"Bartow Ford is the only place I buy my trucks."
- Caroline, Winter Haven
"Combined My wife and I have owned 5 fords. The first two was when I was in school, since then my wife and I found Bartow Ford and have bought from there since and will continue to buy from you. We love the good vehicles on the lot no lemons and the no push sales pressure."
- Jack, Lakeland
"When I buy another car I will go back to Bartow Ford, love the way I was treated."
- Theresa, Bartow
"I want to thank you for the excellent service I received from you, I never bought a car on the phone before. I was a little skeptical at first but Jared Drake made my feel at ease, Bartow Ford was the only dealer in FL that had the 2011 Mustang GT I was looking for & the fact that you had it delivered was so convenient for me. The car is awesome & I love it, if I get the chance I will certainly refer Bartow Ford to anyone looking for a car. Thank you.
- Linda, Port Charlotte
"We have bought from Bartow Ford for 20+ years. John Nakashige is the best!"
- Sandra, Winter Haven
" I am a long time customer. I have purchased my vehicles and had them serviced and repaired at Bartow Ford. Mike's body shop restores your vehicle to new status."
- John, Winter Haven
"We wanted a Ford Truck, we got a 2008 F150 red in color. We are very very happy with our Truck. Service is outstanding."
- Wendy, Mulberry
"I love my truck that I bought from Bartow Ford , I can only say good things about you!!"
- Jennifer, Myakka
"I won a 2008 mustang thru Bartow Ford and 97Country!"
-Mary, Winter Haven
"My wife and I have been loyal customers of Bartow Ford for many years. We started out at the old location with Joe C. "
- Clyde, Winter Haven
"Really like my 09 Escape. I have drive an F-150 since 1996 and though I might miss the truck, but so far so good. Really like the gas mileage."
- Jim, Bartow
"I have been using Bartow Ford for years for replacement parts for my two F150s. (1997 F150 extra cab and my 1999 Lightning) When I decided to replace the 1997 that had 170,000 plus miles with a newer truck, I went to where I felt I coud get a honest deal. That's what lead me to Bartow Ford. "
- Wayne, Lakeland
"I really enjoy my new pre owned F150. Bartow Ford did everything they could to get me in this truck. i really love it too. Keep up the good work Bartow Ford."
- Kenneth, Lakeland
"I bought a 2008 Ford F150 from Bartow Ford from Lee Tyler and I have really enjoyed the truck. Lee sure helped us out in buying it. When I need another truck and car I will come and see Lee. Thanks."
- Harold, Plant City
"I have always been a Ford man, and Monte has always taken care of our needs."
- Phillip, Mulberry
"We are living in lreland and we have one of your trucks, an 08 Ford F150 Ltd Edition. Great truck, thanks."
- Tracey, Ireland
"A big shout out to Aundre McGee and the service department! You took good care of me. Thank you Bartow Ford for your committment to excellence in customer care."
- Scott, Bartow
"We showed up at closing while Randy and another man were closing the gate. Even at the late hour, Randy stopped to come over and offered to help us. He was professional and didn't seem to mind that it was time to go home. I had just said to my husband, "if we get back to your truck we will go to Lakeland Auto Mall." Because of Randy's professional, friendly, and easy to talk to personality, we have a new Ford. Love it! We are and would tell everyone, from who and where we purchased our SUV. Thank you again."
- Stan & Bobbie, Lakeland
"In September, I bought a new focus, and love everything about it. In fact, the mileage is incredible. On a recent trip, I averaged 40.4 mpg at 69 mph. That is amazing.
I just wanted to thank you for being everything you said you were, and then even more. I wish I could repay your kindness."
- Eldred, Avon Park
"We have purchased several new vehicles from Marty Wilson. He is an amazing person. He really cares about his customers and it shows. I feel confident buying a vehicle from Marty at Bartow Ford. I know it will be a good vehicle for a fair price. My daughter Paige wants to purchase a car on her own for the first time. I told her she should talk to Marty. Paige met with him earlier today. As a parent I trust Marty's expertise and knowledge. His insight will help her make a good decision. Thank you Bartow Ford for such a great staff and thank you Marty for being a geniune person!! That quality is hard to come by. Thank God we found Marty at Bartow Ford."
- Christy & Freddie, Plant City
"I just purchased my F-150 last night from Bartow Ford and I just wanted everyone there to know it was by far the best experience I have ever had at a car dealership. The staff you have is top notch and very pleasant to deal with. I dealt with several different people during the deal but worked the closest with Mark Whitehurst and a gentleman named Taff. Bartow Ford should be very proud to have employees like these guys working for them. I will highly recommend you to my friends and family and will be back for my next purchase."
- Randy, Dover
*Randy returned a few days later to purchase his second vehicle!
"I would like to thank everyone at Bartow Ford for the great service and especially Taff Long. He worked hard on getting the deal done and I couldn't be happier with my purchase. Taff hung in there with me and got me what I think was a super deal. He should be rewarded for his effort and polite handling of my situation and I look forward to doing business with him and Bartow Ford again in the future."
- Glenn, Jupiter
"My wife and I recently purchased a new 2010 Ford Fusion from Bartow Ford. Our salesman, Rodney Rodriguez, was absolutely wonderful! He was fair, courteous, and HONEST! When we couldn't find exactly what we were looking for anywhere in Florida he helped us order our new car exactly the way we wanted it to be. When the car arrived our first child did too. So needless to say we couldn't get there right away. Rodney was patient and kept us informed throughout the entire process. It is because of your excellent sales staff like Mr. Rodriguez that you have earned two dedicated customers. Thank you Bartow Ford and Rodney Rodriguez for wonderful experience!"
- Joseph, Mulberry
Dear Mr Ortiz,
I want to take a moment of your time to bring attention to your salesperson Monte Barham at Bartow Ford Co.
This September 2, 2009 will make thirty years I have worked Customer Sales in a banking profession, and Mr. Barham is everything that we look for in a successful sales individual.
Click here to read Full Testimonial.
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Jo Ann Coe